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Certified Rooms Division Executive (CRDE)

Answer to all your questions – HOW IT WORKS

A Rooms Division Executive duties are divided in spot checking of hotel rooms to ensure standards, authorizing all leave schedules or ensuring control of expenditures as well as budgets set. A RDE attends weekly executive and sales meetings as well as the General Manager’s briefings with Front Office and Housekeeping. They must keep pace with change, improve their knowledge, and share their experience with others. A RDE must have effective human resource and rooms management expertise, sound judgment, and practical skills.

The Certified Rooms Division Executive (CRDE) designation provides recognition for these skills. Recognized worldwide, the Educational Institute's CRDE designation is the lodging industry's highest acknowledgment of professionalism for rooms division executives.

The CRDE designation may be used on letterhead, business cards, and other writings. The CRDE lapel pin and certificate are the visible symbols of the holder's status and achievement. Fee for CRDE program is:
AH&LA Members: $375
Nonmembers: $500

Prices are subject to change without notice.

Fee includes: CHT Exam Preparation Material, Exam;; Certificate and Lapel Pin upon successful completion of the exam.

Exam Preparation Material:
CRDE exam preparation material offers a thorough overview of the CRDE exam content, along with practice questions. Highlights include:

  • Rooms Management
  • Financial Management
  • Motivation and Leadership
  • Human Resources Management

The CRDE designation may be used on letterhead, business cards, and other writings.


CRDE Prerequisites

Who should apply?
Assistant general manager, resident manager, rooms division executive, senior assistant manager, executive assistant manager at a lodging hospitality company.

Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CRDE designation through one of three options: Plan A emphasizes an education background; Plan B emphasizes industry experience; and Plan C emphasizes early entry. All plans require current full-time employment in the qualifying position* as well as documented evidence of managerial experience and successful completion of a comprehensive examination.

Plan A Eligibility -- Education Emphasis

  • At least a 2-year degree from an accredited institution.
    Successful completion of the Educational Institute's five course Rooms Division Management Specialization program.

  • Current full-time employment in a CRDE qualifying position* with at least one year of full-time experience in one or more such positions.

Plan B Eligibility -- Experience Emphasis
  • Current employment in a CRDE qualifying position* with at least two years of full-time experience in one or more such positions.

Plan C Eligibility -- Early Entry
Plan C requires a candidate to hold a qualifying position* at the time of application. Plan C does not have an education requirement, but a degree will reduce the length of time you are required to spend in a qualifying position.

Through Plan C you can begin working on your CHA designation and demonstrating your commitment to professional development the first day on the job. Plan C enables you to take the CHA certification test up to three times so you can gauge your progress and knowledge against an industry proven standard. You no longer need to wait to see if you meet the benchmark of industry quality. You can prove it, and pursue a strong professional development regimen. This plan will allow individuals who are in qualifying positions to pursue their certification even if they are lacking in experience.

A Plan C candidate who is in a qualifying position:

  • May sit for the examination BEFORE meeting the experience requirement.
  • May take the examination up to 3 times.
  • May sit for the examination while in the process of completing a hospitality degree.
  • Will be required to submit documentation of employment at the time the experience requirement is met.


Interested in taking your certification exam? Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release. The American Hotel & Lodging Educational Institute (EI) offers select certifications exams online.
A proctor may be a CHA, a hospitality educator, an AH&LA member association/federation executive, your immediate supervisor or a member of the clergy.
Please keep in mind that your designated proctor cannot be a relative.
Exam consists of 150 multiple-choice questions that must be answered within a three hour period.
Candidates must submit an application and meet the necessary prerequisites. All online exams require that examinations be administered under the supervision of a proctor.

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