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Certified Hospitality Trainer (CHT)

Answer to all your questions – HOW IT WORKS

Today's successful training managers must have effective training techniques as well as effective methods to assess training. They must keep pace with change, improve their knowledge, and share their experience with others.

The Certified Hospitality Trainer (CHT) designation provides recognition for these skills. Recognized worldwide, the CHT designation is the lodging industry's highest acknowledgment of professionalism for trainers in the hospitality industry.

Fee for the CHT program is:
AH&LA Members: $375
Nonmembers: $500

Prices are subject to change without notice.

Fee includes: CHT Exam Preparation Material, Exam; Certificate and Lapel Pin upon successful completion of the exam.

Exam Preparation Material:
CHT exam preparation material offers a thorough overview of the CHT exam content, along with practice questions. Highlights include:

  • The Investment of Training and Development
  • Assessing Training Needs
  • Instructional Design
  • Training Tools, Techniques, and Technology
  • Measuring and Evaluating Training and Development
  • Training the Trainer
  • The Hourly Employee Orientation, Socialization, and Training Process
  • Mentoring
  • Management Development and Executive Education
  • Outsourcing Training and Development
Exam consists of 150 multiple-choice questions that must be answered within a three hour time period.
The CHT designation may be used on letterhead, business cards, and other writings.


Certified Hospitality Trainer (CHT) Prerequisites

Who should apply?
Property-level training director, corporate level training executive (defined as a person overseeing training initiatives of at least three or more hotel proper ties in a lodging hospitality company), or department head at a hospitality company.

Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHT designation through one of three options: Plan A emphasizes an education background; Plan B emphasizes industry experience; and Plan C emphasizes early entry. All plans require current full-time employment in the qualifying position as well as documented evidence of managerial experience and successful completion of a comprehensive examination.

Plan A Eligibility: Education Emphasis

  • At least a 2-year degree from an accredited institution OR successful completion of the Educational Institute's five course Management Specialization program.

  • Current full-time employment in a CHT qualifying position* with at least 1 year of full-time experience in one or more such positions.

Plan B Eligibility: Experience Emphasis
  • Current employment in a CHT qualifying position* with at least two years of full-time experience in one or more such positions.

Plan C Eligibility: Early Entry
Plan C requires a candidate to hold a qualifying position at the time of application. Plan C does not have an education requirement, but a degree will reduce the length of time you are required to spend in a qualifying position.
Through Plan C you can begin working on your CHT designation and demonstrating your commitment to professional development the first day on the job. Plan C enables you to take the CHT certification test up to three times so you can gauge your progress and knowledge against an industry proven standard. You no longer need to wait to see if you meet the benchmark of industry quality. You can prove it, and pursue a strong professional development regimen. This plan will allow individuals who are in qualifying positions to pursue their certification even if they are lacking in experience.

A Plan C candidate who is in a qualifying position:
  • May sit for the examination BEFORE meeting the experience requirement.
  • May take the examination up to 3 times.
  • May sit for the examination while in the process of completing a degree.
  • Will be required to submit documentation of employment at the time the experience requirement is met.


CHT Exam

Interested in taking your certification exam? Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release. The American Hotel & Lodging Educational Institute (EI) offers select certifications exams online.
A proctor may be a CHA, a hospitality educator, an AH&LA member association/federation executive, your immediate supervisor or a member of the clergy.
Please keep in mind that your designated proctor cannot be a relative.
The CHT exam consists of 150 multiple-choice questions that must be answered within a three hour time period.
Candidates must submit an application and meet the necessary prerequisites. All online exams require that examinations be administered under the supervision of a proctor.
For additional information, please contact the Educational Institute Professional Certification Department:
email: certification@ahla.com | phone: 1-407-999-8100| fax: 1-407-236-7848 or 1-407-999-8610

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