We are in Transition with the new website! Give us feedback, Click here to share your experience with us

Certified Hospitality Revenue Manager (CHRM)

Answer to all your questions – HOW IT WORKS

Revenue managers must have effective management expertise as well as practical forecasting techniques, and sound judgment. They must keep pace with change, improve their knowledge, and share their experience with others.

The Certified Hospitality Revenue Manager (CHRM) designation provides recognition for these skills. Recognized worldwide, the CHRM designation is the lodging industry's highest acknowledgment of professionalism for revenue managers in the hospitality industry.

Fee for the CHT program is:
AH&LA Members: $300
Nonmembers: $375

Prices are subject to change without notice.

Fee includes: CHRM Exam Preparation Material, Exam; Certificate and Lapel Pin upon successful completion of the exam.

Exam Preparation Material:
CHRM exam preparation material offers a thorough overview of the CHRM exam content, along with practice questions. Highlights include:

  • The Lodging Industry
  • Forecasting and Planning
  • Strategies and Tactics
  • Statistical Analysis
  • E-Commerce and Online Distribution
The CHRM designation may be used on letterhead, business cards, and other writings.


CHRM Prerequisites

Who should apply?
A person who’s fifty percent or more of the duties and responsibilities involve revenue management, including forecasting, analyzing inventories, rates and occupancy. Manage input of data and report generation. Manage block activity and monitor property management system. Manage and supervise reservations.

Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHRM designation through one of three options: Plan A emphasizes an education background; Plan B emphasizes industry experience; and Plan C emphasizes early entry. All plans require current full-time employment in the qualifying position* as well as documented evidence of managerial experience and successful completion of a comprehensive examination.

Plan A Eligibility: Education Emphasis

  • At least a 2-year degree from an accredited institution OR successful completion of the Educational Institute's five course Management Specialization program.

  • Current full-time employment in a CHRM qualifying position* with at least six months of full-time experience in one or more such positions.

Plan B Eligibility: Experience Emphasis
  • Current employment in a CHRM qualifying position* with at least one year of full-time experience in one or more such positions.

Plan C Eligibility: Early Entry
Plan C requires a candidate to hold a qualifying position at the time of application. Plan C does not have an education requirement, but a degree will reduce the length of time you are required to spend in a qualifying position.
Through Plan C you can begin working on your CHRM designation and demonstrating your commitment to professional development the first day on the job. Plan C enables you to take the CHRM certification test up to three times so you can gauge your progress and knowledge against an industry proven standard. You no longer need to wait to see if you meet the benchmark of industry quality. You can prove it, and pursue a strong professional development regimen. This plan will allow individuals who are in qualifying positions to pursue their certification even if they are lacking in experience.

A Plan C candidate who is in a qualifying position:
  • May sit for the examination BEFORE meeting the experience requirement.
  • May take the examination up to 3 times.
  • May sit for the examination while in the process of completing a degree.
  • Will be required to submit documentation of employment at the time the experience requirement is met.



Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release. The American Hotel & Lodging Educational Institute (EI) offers select certifications exams online.
A proctor may be a CHA, a hospitality educator, an AH&LA member association/federation executive, your immediate supervisor or a member of the clergy.
Please keep in mind that your designated proctor cannot be a relative.
Candidates must submit an application and meet the necessary prerequisites. All online exams require that examinations be administered under the supervision of a proctor.

For additional information, please contact the Educational Institute Professional Certification Department:
email: certification@ahla.com | phone: 1-407-999-8100| fax: 1-407-236-7848 or 1-407-999-8610

Maintained By EraCore.NET